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Do-Not-Call Notification

To address consumer concerns about unwelcome telemarketing calls, the Federal Communications Commission (FCC) and Federal Trade Commission (FTC) have established a national Do-Not-Call Registry. The Alabama Public Service Commission has also partnered with the FTC to help Alabama consumers who want to reduce the number of telephone solicitations they receive. Alabama has adopted the National Do Not Call Registry and has merged its register with the national list administered by the FTC. The registry applies to all telemarketers (with the exception of certain non-profit and political organizations) and covers both interstate and intrastate telemarketing calls. Commercial telemarketers are not allowed to call you if your number is listed on the registry.

You can register your phone number for free, and it will remain on the list until you remove your number or discontinue service – there is no need to re-register your number, and you may remove your name from the list at any time. The Do-Not-Call Registry will not prevent all unwanted calls. It does not cover the following:

  • calls from organizations with which you have established a business relationship;

  • calls for which you have given prior written consent;

  • calls which are not commercial or do not include unsolicited advertisements;

  • calls by or on behalf of tax-exempt non-profit organizations.

Consumers may register their residential telephone number, including wireless numbers, on the national Do-Not-Call Registry at no cost by telephone or on the Internet. To register by telephone, consumers may call 1-888-382-1222. For TTY, call 1-866-290-4236. You must call from the phone number you wish to register. You may also register by Internet at Inclusion of your telephone number on the national Do-Not-Call Registry will be effective three months following your registration. More information on the National Do Not Call Registry is available at and at

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