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Updated January 21, 2021 

For many years, your home phone would allow you to stay connected to emergency voice services during a power outage.  However, many of today's advanced home phone services require backup battery power to continue functioning during an outage. These advanced home phone services can come with battery backup power when installed that should provide 24 hours of phone service in case of an outage. This is not talk time, but extended service time to enable you to contact emergencies services if needed.


To avoid a disruption of home voice service during an outage at your home - and to maintain the ability to connect to 911 emergency services - we at Pine Belt Communications offer you the option of purchasing extended backup power for your home phone service. You can also purchase and install your own backup power equipment or a generator; either of which can provide power to your NID device which will enable your voice services to continue to work during a power outage at your home. 

Purchase and Replacement Options

You can purchase a backup battery(s) directly through Pine Belt Communications. If you have any questions or simply want to purchase a backup battery through us, please call 334-385-2106. 

Pricing for Uninterruptable Power Supply with battery

Fixed Wireless Home Phone

Model:  LI 36 Micro UPS.  Power Tec Solutions Inc. 
Price:  $138.00 plus tax 
Includes:  24-hour battery, power supply charger, required cabling, and wall mount bracket 
Installation Fee (Optional) $75.00  

Fiber Home Phone

Model:  CSN30U12V-20  Cyber Power Systems (USA), Inc.

Price:  $164.00 plus tax

Includes:  24-hour battery, power supply charger, and required installation

Installation Fee $75.00

Expected Backup Power Duration

In a perfect world, our backup batteries are expected to provide at least 24 hours on standby power.  Battery age, maintenance and other factors will determine the extent of actual back up power. 

What Your Battery Can - and Can' t - Do for You

Pine Belt Communications' backup batteries for telephone services allow you to continue to use your home voice services during a power outage. Without a backup battery or alternate backup source such as a generator, customers will not be able to make any calls, including emergency calls to 911. The only way to maintain the ability to use your phone is by using some form of backup power. This backup battery does not provide power to any services other than voice. Home security systems, medical monitoring devices and other equipment will not run on a home phone backup battery. 

The backup unit we have provided pricing for is expected to last up to 24 hours in the event of a power outage depending upon battery age, usage, and environment. The estimated life expectancy for the battery is 2 - 4 years depending on power outage frequency and environment. 

If you decide to purchase a backup battery, please follow the instructions included with your battery for proper use, storage, and care. 

  • Batteries should be stored in locations under normal room temperatures.


  • You should periodically remove and test your battery to verify both operation of the backup battery and its condition. The backup unit can be tested by unplugging it from the power outlet. If it is working correctly, the NID will remain powered and regular corded land line phones will still work in the house. Make sure to plug the unit back in at the end of testing.


  • Backup units will display a battery light when the battery needs to be replaced. Please refer to the backup unit's instruction manual for details on the warning indicator lights and the battery replacement procedure.

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