FAQs

 
 

Pine Belt TV

What is Pine Belt Streaming TV service, and how much does it cost?


PBTV is a streaming service that uses an app through any Android operating device to give you a top-quality television viewing experience. Our TV service utilizes our Pine Belt internet service to give you a bundled package for your viewing pleasure and convenience. We also offer an analog cable service that provides our customers with all their local TV channels. Simply Click Here to view all packages and prices for TV and internet services offered by Pine Belt.




Will I be able to get my local channels?


Yes, you will. Each region is divided into a designated market area or DMA. The DMA you reside in determines the local channels you receive. Grove Hill/Whatley receives the Mobile/Pensacola locals. Butler/Lisman receives the Meridian locals and areas from Arlington to Selma receive the Montgomery/Selma locals.




Do you require a contract?


Our cable and internet services do not require a contract.




How long will it take to get service installed?


During normal conditions, you can expect your service within 3 working days.




What is and do you offer watch tv everywhere?


Yes. Watch TV everywhere is TV that goes where you go. Watch many of your favorite shows on your smartphone, laptop, tablet, or any other Internet connected device. All you need is your customer account number, an email address and internet or Wi-Fi connection.




Do you offer HDTV?


Yes, our streaming service is delivered in High Definition. Our analog package is not.




Will I be able to record my favorite shows?


Yes, our streaming service offer an Android device through which you can record. We offer a TIVO for our analog package.




Will I get the same channel on each television?


No. With our streaming service, each device you have must be capable of downloading the Pine BeltTV app which will function independent of each other.




What channels do you offer?


We offer all local channels, as well as over 170 cable network, music and premium channels. See the channel lineup for the channels each package includes by Clicking Here




How much is installation?


Installation is $43.33 and includes two outlets. Additional outlets (TVs) are $10 at time of install.





Internet

What speeds and data plans do you offer?


We currently have 4 different speeds available…up to 1 Mbps ($24.95), up to 5 Mbps ($34.95), up to 10 Mbps ($39.95), up to 15 Mbps ($49.95). All our plans include unlimited data (some restrictions may apply).




Can I use my own modem?


Yes, if your device is compatible with our system.




Do you offer Wi-Fi?


Yes, we offer a wireless modem for no extra charge.




Do you offer a ‘mobile’ internet?


No. Our internet service is confined to your residence.




How much is your installation charge?


The installation fee is $39.95.





 

Phone

What speeds and data plans do you offer?


We currently have 4 different speeds available…up to 1 Mbps ($24.95), up to 5 Mbps ($34.95), up to 10 Mbps ($39.95), up to 15 Mbps ($49.95). All our plans include unlimited data (some restrictions may apply).




Can I use my own modem?


Yes, if your device is compatible with our system.




Do you offer Wi-Fi?


Yes, we offer a wireless modem for no extra charge.




Do you offer a ‘mobile’ internet?


No. Our internet service is confined to your residence.




How much is your installation charge?


The installation fee is $39.95.





Pine Belt Communications Copyright © 2020

Call Us Now: 1-888-810-4638

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