DEVICE PROTECTION PLAN
Pine Belt Wireless Is your hometown nationwide carrier.
Pine Belt customers not only benefit from the best wireless network in Choctaw, Dallas, Marengo, Perry and Wilcox counties. They can travel the
US knowing that their Pine Belt Wireless phone will keep them connected to family and friends
COVERAGE THAT’S THERE FOR YOU WHEN YOUR MOBILE DEVICE ISN’T
Don’t pay full price for a replacement device. Protect yourself from covered accidental damage and handling, and mechanical and electrical defects.
What is Covered Frequently Asked Questions
✓ Accidental Damage from Handling (“ADH”)
✓ Damaged or Defective Buttons or
Connectivity Ports
✓ Defective pixels
✓ Power Surge
✓ Dust, Internal Overheating, Internal
Humidity/Condensation
Plan Costs
Two Easy Ways To Obtain
Service For Your Device
Call us at 334-385-5000.
Visit your local Pine Belt location.
What’s Not Covered?
Normal wear, pre-existing damage or malfunction, theft or loss, and cosmetic damage to your device are not covered.
What Type Of Replacement
Equipment Is Available?
For Claims where replacement is approved, replacements may be new or reconditioned equipment and may have minor flaws. If
the exact make and model is not available, you will receive a similar device of equal monetary value.
What Is The Cancellation Policy?
If you enroll in the plan you may cancel your coverage at any time with no cancellation fee.
How Do I Reach Customer Support?
Call 334-385-5000 and we will do your best
to resolve any questions or concerns that you may have.