DEVICE PROTECTION PLAN

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Pine Belt Wireless Is your hometown nationwide carrier. 

Pine Belt customers not only benefit from the best wireless network in Choctaw, Dallas, Marengo, Perry and Wilcox counties. They can travel the

US knowing that their Pine Belt Wireless phone will keep them connected to family and friends

COVERAGE THAT’S THERE FOR YOU WHEN YOUR MOBILE DEVICE ISN’T

Don’t pay full price for a replacement device. Protect yourself from covered accidental damage and handling, and mechanical and electrical defects.

What is Covered                                                                      Frequently Asked Questions

✓     Accidental  Damage  from Handling (“ADH”)

✓     Damaged or Defective Buttons or

       Connectivity Ports

✓     Defective pixels

✓     Power  Surge

✓     Dust, Internal Overheating,  Internal

       Humidity/Condensation

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Plan Costs
Two Easy Ways To Obtain
Service For Your Device
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Call us at 334-385-5000.

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Visit your local Pine Belt location.

What’s Not Covered?

Normal wear, pre-existing damage or malfunction, theft or loss, and cosmetic damage to your device are not covered.

 

What Type Of Replacement

Equipment Is Available?

For Claims where replacement is approved, replacements may be new or reconditioned equipment and may have minor flaws. If

the exact make and model is not available, you will receive a similar device of equal monetary value.

 

What Is The Cancellation Policy?

If you enroll in the plan you may cancel your coverage at any time with no cancellation fee.

 

How Do I Reach Customer Support?

Call 334-385-5000 and we will do your best

to resolve any questions or concerns that you may have.